1. Introduction Welcome to Doctor On Care. Your privacy and digital safety are our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth platform, or engage with our wellness and AI-driven services.

2. Information We Collect To provide you with personalized healthcare and digital solutions, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and physical address (for services like fresh food delivery).

• Health & Medical Data: Medical history, metabolic profiles, consultation notes, and health tracking data shared during wellness coaching or telehealth sessions.

• Technical Data: IP address, browser type, device information, and usage data gathered through our AI analytics platforms.

3. How We Use Your Information We use the information we collect strictly to improve your health outcomes and our service delivery:

• To facilitate telehealth consultations and wellness coaching.

• To personalize your therapeutic nutrition plans.

• To process and coordinate fresh food deliveries through integrated partners like Fairmart.lk.

• To utilize Lanka AI Nexus tools for predictive health analytics and smart EMR management.

• To communicate with you regarding appointments, updates, and customer support.

4. Data Sharing and Third-Party Integrations We do not sell your personal data. We only share your information with trusted partners necessary to fulfill our services:

• Service Providers: Partners who assist with our business operations, such as secure hosting, payment processing, or integrated delivery services (e.g., Fairmart.lk).

• Healthcare Professionals: Doctors, wellness coaches, and clinic staff directly involved in your care plan.

• Legal Compliance: When required by law, regulation, or a formal legal request.

5. Data Security and AI Privacy We implement industry-standard administrative, technical, and physical security measures to protect your personal and health information. Our smart EMR systems and AI analytics operate on secure, encrypted networks to ensure your medical data remains confidential and protected from unauthorized access.

6. Your Data Rights Depending on your location, you have the right to:

• Request access to the personal and health data we hold about you.

• Request corrections to any inaccurate or incomplete data.

• Request the deletion of your personal data, subject to medical record retention laws.

• Opt-out of marketing communications at any time.